Cancellation Policy

Last updated: 1/15/2026

1. General Cancellation Policy

This policy outlines the terms for cancellation of services booked through the Consultants platform. Specific cancellation terms may vary depending on the individual agreement between the client and the consultant.

2. Client Cancellation

Clients may cancel a project or consultation subject to the terms agreed upon in their contract with the consultant. We recommend reviewing your specific contract for details on cancellation fees and notice periods.

3. Consultant Cancellation

In the unlikely event that a consultant needs to cancel a project, they are required to provide as much notice as possible. The platform will work with the client to find a suitable replacement or arrange for a full refund of any pre-paid fees for un-rendered services.

4. How to Cancel

To cancel a service, please refer to your project dashboard or contact your consultant directly. For any disputes or issues, you may contact our support team at hello@mentisera.pk.

5. Policy Changes

Consultants reserves the right to modify this cancellation policy at any time. We recommend users review it periodically. Your continued use of the platform constitutes acceptance of the new terms.